We are not going to tell you what everyone else already advertises. You have to try us to know why we have the best customer service.
Our cloud servers can be upgraded or downgraded instantly with a few clicks even when you have paid for a year to gain a discount.
You should be able to decide the kernel, the size of your partitions, the file systems to use, and so on. After all, it is your server.
I've to say that they're service is impressive, I've no single downtime, and the support service is responsive, courteous, and most of all... helpful.
Support was very good, and patient at my every dumb question, I spent more then 1 hour talking on msn with Ricardo, before decided to buy.